Car rental reviews - get ready for your rental

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If you rent a car, you want it to be a nice experience, without problems and disputes.

Reviews at CarRentalScout are sorted by city and rental company - we believe, that each company can have different level of service at different location - e.g. Company "A" can do great at Orlando airport, but dealing with this agency can be frustrating experience for example in Las Vegas...

That's why we rather list reviews per location and not as general rankings (which you can find below).

Don't be surprised by high number of negative posts, it's because people are more likely to write a review when they have some problem with the company - when they are angry. Just few would write a positive "Thank you" when they are satisfied, it's too much efforts and energy to go online :-)

We think that majority of car rental companies provide good service - most of the frustration and angry reviews can be avoided by keeping these basic rules for your successful rental.

If you read the reviews, you may find, that certain problem (e.g. fuel policy) repeats quite often for certain companies - you can learn what to be aware of and what you may be facing by dealing with such agencies - you can be less surprised and better prepared.

We are always happy, if you add your review, your own experience - positive or negative - you will help other people to get ready for their trip.

Find reviews of Hertz, Avis, Budget, Dollar, Thrifty, Enterprise, Sixt, Alamo, Europcar, Fox and other agencies in many world locations.

You can also Compare rates of various companies and brokers in your desired destination

This is the overall popularity rankings of the main car rental companies at CarRentalScout:

Ranking
Company
Points
#1
Enterprise
100
#2
National
90.8
#3
Europcar
73.9
#4
Hertz
69.7
#5
Alamo
66.5
#6
Sixt
65.5
#7
Avis
51.1
#8
Thrifty
50.0
#9
Payless
43.3
#10
Budget
37.0
#11
Dollar
24.0
#12
Fox
13.4

The above overall rankings were calculated using all of our reviews - if you would like to see how each company did at specific location, check the following reviews - it may help you to make a better image about particular location and how customers are satisfied with the service of car hire companies at various destinations.

Find car rental reviews in the following cities:

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