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Payless® Toronto Car Rental Review - Car Hire Review

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| Posted on: 02:55 AM, Dec 15th 2011, by Kim |
| Subject: Ripped me off twice |
| Review of Payless® Toronto Car Rental |
After I had signed my contract, I learned that the unlimited mileage only applies if you stay in the province of Ontario. I had to go to Montreal and they charge $0.20 for every mile above 200 km per day. This ended up doubling what I would have paid. That was rip off number one. I made the mistake of driving on the toll road. I was expecting toll booths. I'm not from the area. But the system uses photographs of the license plate. The bill of $5.75 (for 8.2 km of travel) was sent to the registered owner of the vehicle (Payless Car Rental). They then add on $50 service! And somehow they can't do math, so $5.75 + $50.00 = $62.25. OK, I'm in the US, so maybe there is an exchange rate thing, except right now the US dollar is more valuable than the Canadian, so it should have been less than $57.75 not more. That's rip off number two. On top of all this, they were quite rude. When I first noticed the extra mileage charge and inquired about it, they said, "You should have read our website, it's there." This was right after I had signed the contrat. When I said, "cancel this", they said, "You've already signed a contract. Minimum charge is one day." Even then I would have been better off walking out of the door.
How come these rating systems only have stars? We need 5 raspberries! |
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